Frequently Asked Questions
We offer free local delivery for any order over HK$400.
In other cases, a $100 delivery charge will be applied.
*Our delivery service is not applicable for outlying islands and restricted areas*
We accept the following online payment methods :
- Visa / Master / AE
- Apple Pay
We accept the following payment methods for self pick up or delivery :
- Visa / Master / AE / Union Pay
- Bank Transfer
Your order will be processed once payment is settled and confirmed. Delivery will be arranged within 5 business days with the attached invoice.
Deliveries are from Monday to Saturday, except Sunday and public holidays.
Once we have dispatched your order, you should receive an email with an order tracking number.
All sales are non-refundable. However, we ensure all our products are genuine and in good condition.
We respect your privacy. Your personal data is kept strictly confidential.